# Frappe Helpdesk

Business application

A Frappe and Vue helpdesk foundation for tickets, customer requests and support operations.

## Why we recommend it

We recommend it when you want a focused support application that can share data and custom logic with the Frappe ecosystem.

## When to choose it

- Create a customer helpdesk with tailored ticket fields, assignments and connections to internal records.

## What to consider

- It depends on the Frappe framework. Check compatible versions, customer access boundaries and the AGPL terms before building a hosted product.

## Start with this project

Prototype one customer request from submission to resolution with the custom fields and routing you need.

Technology: Python, Frappe Framework, Vue.js

License: AGPL-3.0

Default branch: develop

Sources checked: 2026-10-25

[Explore project](https://orqestria.com/en/catalog/repositories/frappe-helpdesk)

[Start a project in Orqestria](orqestria://catalog/project?repository=frappe-helpdesk)

Choose a name and location in the app. Orqestria clones the repository into a new project and assigns the recommended agent team. It does not install dependencies or start the application.

## Official sources

- [https://github.com/frappe/helpdesk](https://github.com/frappe/helpdesk)
- [https://github.com/frappe/helpdesk/blob/develop/README.md](https://github.com/frappe/helpdesk/blob/develop/README.md)
- [https://github.com/frappe/helpdesk/blob/develop/LICENSE](https://github.com/frappe/helpdesk/blob/develop/LICENSE)