# FreeScout

Business application

A Laravel-based shared inbox and helpdesk for teams managing customer email together.

## Why we recommend it

We recommend FreeScout when email collaboration is the core need and you want to extend a PHP/Laravel application.

## When to choose it

- Build a shared support inbox with your own customer context, routing rules and business integrations.

## What to consider

- The repository does not include every optional module. Check module availability, purchase terms and upgrade compatibility alongside the AGPL-licensed core.

## Start with this project

Connect a test mailbox and validate assignment, reply history, attachments and your customer-data lookup.

Technology: PHP, Laravel, MySQL / MariaDB / PostgreSQL

License: AGPL-3.0

Default branch: dist

Sources checked: 2026-10-25

[Explore project](https://orqestria.com/en/catalog/repositories/freescout)

[Start a project in Orqestria](orqestria://catalog/project?repository=freescout)

Choose a name and location in the app. Orqestria clones the repository into a new project and assigns the recommended agent team. It does not install dependencies or start the application.

## Official sources

- [https://github.com/freescout-help-desk/freescout](https://github.com/freescout-help-desk/freescout)
- [https://github.com/freescout-help-desk/freescout/blob/dist/README.md](https://github.com/freescout-help-desk/freescout/blob/dist/README.md)
- [https://github.com/freescout-help-desk/freescout/blob/dist/LICENSE](https://github.com/freescout-help-desk/freescout/blob/dist/LICENSE)
- [https://freescout.net/modules/](https://freescout.net/modules/)