# GLPI

Business application

An IT-service foundation that connects helpdesk requests with assets and operational records.

## Why we recommend it

We recommend GLPI when resolving a ticket requires knowing the affected equipment, user and service history.

## When to choose it

- Build an internal IT helpdesk, an asset-linked service portal or an IT operations workspace.

## What to consider

- Its model is centered on IT services. A general consumer-support product may need more adaptation; plugin compatibility and access controls deserve early validation.

## Start with this project

Link a sample device, employee and incident, then test who can see and update each record.

Technology: PHP

License: GPL-3.0

Default branch: 12.0/bugfixes

Sources checked: 2026-10-25

[Explore project](https://orqestria.com/en/catalog/repositories/glpi)

[Start a project in Orqestria](orqestria://catalog/project?repository=glpi)

Choose a name and location in the app. Orqestria clones the repository into a new project and assigns the recommended agent team. It does not install dependencies or start the application.

## Official sources

- [https://github.com/glpi-project/glpi](https://github.com/glpi-project/glpi)
- [https://github.com/glpi-project/glpi/blob/12.0/bugfixes/README.md](https://github.com/glpi-project/glpi/blob/12.0/bugfixes/README.md)
- [https://github.com/glpi-project/glpi/blob/12.0/bugfixes/LICENSE](https://github.com/glpi-project/glpi/blob/12.0/bugfixes/LICENSE)