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Business application
Chatwoot
A conversation-centered support foundation combining website chat and other customer channels.
Why we recommend it
We recommend the open-source parts of Chatwoot when live conversations and shared inboxes are central to your support product.
When to choose it
- Build a branded customer-messaging platform with website chat and integrations into your customer records.
What to consider
- The repository includes separately licensed Enterprise code. Base your scope on the MIT parts and check each channel's external service requirements and costs.
Start with this project
Prototype one website-chat flow with assignment, conversation history and a customer-record lookup using only your selected edition.